30 Day Money Back Guarantee
At WorkTheWeb, we understand that sometimes your needs may not be met by our configuration. Therefore, we offer you a Conditional 30 Day Money Back Guarantee.
Please review the following criteria for receiving a refund on your hosting:
- Every attempt must be made by the client and our support staff to resolve any issues you have that would cause your decision to cancel hosting and receive a refund.
- Customers who do not produce proof that item 1 was excersized to the most extent possible will not be eligable for refund.
- Customers who do not produce a valid reason for cancellation of hosting within 30 days of signup will not receive a refund.
- Customers who submit excessive support requests, for example, two or more separate incidents within 30 days will be denied a refund.
- Customers who utilize more than 50% (fifty percent) of their hosting disk space and or bandwidth utilization within the 30 day grace period are not eligable for refund.
- Customers who violate the Terms of Service will not receive a refund.
- Customers MUST cancel their hosting account within the 30 days to receive the refund.
- Add-on Services are not eligable for refund.
All refunds will be processed within 30 days of cancellation by the same method used to purchase the hosting account.
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